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Maple Air FAQs

1. How does Maple Air’s Pür Plasma technology create healthy air?

Maple Air is based on a non-thermal plasma technology, which produces a variety of oxidizing molecules that are generated when ambient air passes through the Maple device. These molecules, such as oxygen ions and peroxides, occur naturally.  Maple Air produces them in a unique combination and at levels that are highly effective in eliminating viruses, bacteria, and other germs.  Additionally, the process to create a plasma environment in the HVAC ductwork is excellent at reducing or eliminating indoor gases (like carbon monoxide) that are harmful to humans at elevated levels.

2. Is the unit proven effective and safe?  

Maple Air technology has been deployed in thousands of locations with effectiveness confirmed by third party testing – both in the lab and in real world settings. Maple Air technology is completely safe for humans and pets and even complies with Federal organic standards.  

3. How does Maple Air compare against other indoor air quality (IAQ) solutions?

No other technology provides as comprehensive a solution for making homes safer and healthier for families. Click [here] for a chart summarizing how Maple Air compares to other residential IAQ products.  

4. Will Maple Air eliminate the risk of contracting viruses?

Maple Air is an important part of creating a healthy home for your family, but it is impossible to eliminate all germs that could harm people. By reducing air and surface pathogens, Maple Air units substantially mitigate risks associated with micro-organisms and other pathogens like viruses.  

5. Is Maple Air effective against volatile organic compounds (VOCs) and other harmful gases?

Yes, Maple Air units can reduce or eliminate gases that are harmful to humans at elevated levels including carbon monoxide, formaldehyde and other VOCs, nitrogen oxides and radon.  

6. Does the unit create smells or noises?

No. Maple Air devices are installed directly into the ductwork and there is no detectable noise in the home.  There are no odors associated with Maple Air technology.  

7. How many units do I need for my home?  

One Maple Air unit per HVAC air handler is recommended.  

8. What is the upfront cost?  Cost to operate?

The superior performance provided by Maple Air units is available at installed prices that are competitive with existing indoor air quality products in the market.  Typically, a single Maple Air unit will cost $750 to $1,250.  This price will depend on the local market and the configuration of your home’s HVAC.  Maple Air products use as much electricity as a standard light bulb. There are no chemicals, bulbs or filters to change.  

9. Do I still need a filter for my HVAC?

Yes. Maple Air works in tandem with an effective traditional air filter.  Traditional air filters are an important part of maintaining indoor air quality and maximizing the life of your home’s HVAC system.  Air filters are effective at capturing particulates like dirt and it is recommended that they are changed at least two times per year.

10. How do I get Maple Air installed?

Our customer service team will put you in touch with a qualified Maple Air installer. Contact us here.  

11. What is involved in the installation?  How long does it take?

Installation in the ductwork is simple for qualified Maple Air installers and should take less than 15 minutes if a standard electric cord is used. If the Maple Air unit is to be wired directly into the HVAC system, installation will be less than 30 minutes.  

12. What is the warranty?

Units are covered by a 3 year warranty on all parts except for the plasma core (1 year) warranty. A copy of the warranty can be found on the warranty section of the respective user guide.

13. Does the Maple Air unit operate 24/7?  

No, the Maple Air unit will operate only when the HVAC fan is running. For the most optimal results, we recommend setting the thermostat fan to the circulate setting.  

14. How do I know the unit is working?

The Maple Air unit has an indicator light on the outside cover that will shine green when the unit is in “standby mode” (meaning the unit is turned on but the HVAC fan is not running)  and blue when the unit is active (meaning the unit is on and the HVAC fan is running).

 

15. How often is maintenance required?

Annual maintenance to ensure the plasma core operates at peak efficiency is recommended. This generally involves ensuring the plasma core is dust-free. Changing the plasma core every other year is recommended.

16. Who can I reach out to with more questions?

Send an email to info@getmapleair.com.

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Family of two adults and two children.

Healthier air in
Indian Trail, NC
with Maple Air

1500 sq ft home


Air Bioburden
(microbe units per cubic meter of air)

Industry standard:
>300 = poor air quality,
<100 = healthy air quality
Lab:
Scientific Air Solutions in Turlock, CA

Middle aged couple on a comfy gray couch with their two dogs.

Healthier air in
Marvin, NC
with Maple Air

4000 sq ft home


Air Bioburden
(microbe units per cubic meter of air)

Industry standard:
>300 = poor air quality,
<100 = healthy air quality
Lab:
Scientific Air Solutions in Turlock, CA

A family of five preparing dinner in their kitchen.

Healthier air in
Matthews, NC
with Maple Air

5000 sq ft home


Air Bioburden
(microbe units per cubic meter of air)

Industry standard:
>300 = poor air quality,
<100 = healthy air quality
Lab:
Scientific Air Solutions in Turlock, CA

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